Get the best rates on our website at Seda Hotels. If you find a lower rate on another booking platform for the same booking details, we will match that rate and give you an additional 15% discount.
How It Works:
Find a Lower Rate
To make a claim under our Best Rate Guarantee, you must have a confirmed booking at any Seda hotel made directly through our official website.
For more information on eligible rates and ineligible rates, please refer to the requirements and ineligible rates sections.
Submit a Claim Online
Claims must be submitted via our online claim form within 24 hours of making your booking through our website.
Please ensure that your booking details match exactly, including room category, dates, number of guests, inclusions, and any other relevant details.
Our Reservations Team will review your claim within 24 hours of submission
Await Email Confirmation
You will receive an email notification stating whether your claim has been approved or disapproved. If approved, we will match the lower rate and provide an additional 15% discount. If disapproved, we will provide a detailed explanation for the decision.
All decisions regarding Seda Hotels' Best Rate Guarantee will be made by the company at its sole discretion.
Find a Lower Rate
To make a claim under our Best Rate Guarantee, you must have a confirmed booking at any Seda hotel made directly through our official website.
For more information on eligible rates and ineligible rates, please refer to the requirements and ineligible rates sections.
Submit a Claim Online
Claims must be submitted via our online claim form within 24 hours of making your booking through our website.
Please ensure that your booking details match exactly, including room category, dates, number of guests, inclusions, and any other relevant details.
Our Reservations Team will review your claim within 24 hours of submission
Await Email Confirmation
You will receive an email notification stating whether your claim has been approved or disapproved. If approved, we will match the lower rate and provide an additional 15% discount. If disapproved, we will provide a detailed explanation for the decision.
All decisions regarding Seda Hotels' Best Rate Guarantee will be made by the company at its sole discretion.
Ineligible Rates for Comparison:
Negotiated/Corporate Rates
Senior Citizen Discounts
Group Rates
Long Stay Rates
Special Promotional Offers
Friends and Family Rates
Employee Rates and Ayala Land special rates
“Opaque Rates” (i.e. discounts based on channel, volume, location and membership) offered by Third-Party Booking Channels
Requirements for Claiming:
Third-party offer should at least be 1% lower than that on the Seda Hotels website.
ALL of the following booking details on the brand website and third-party booking platform MUST be identical:
Date & Time of Rate Comparison
Stay Period
Room Category
Number of Guests (Adults and Kids)
Inclusions (e.g., breakfast)
Currency
Guarantee and Payment Policies
Modification, Cancellation, and No-show Policies
A screenshot of the above-mentioned details on the third-party booking platform, as well as its URL, must accompany the Claim Form